KumpeApps LLC - Mail Server Outage – Incident details
All systems operational
Mail Server Outage
Resolved
Degraded performance
Started 6 months agoLasted 4 days
Affected
KumpeApps Email
Major outage from 8:17 PM to 12:55 AM, Degraded performance from 12:55 AM to 10:09 PM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We implemented a fix and are currently monitoring the result. The fix may take 12hrs to take full effect for all users.
Identified
Identified
We have identified that our hosting provider changed our IP address without notice. We are working to update systems but the fix will take 12-24hrs to replicate world wide.
Update
Update
We are still investigating this incident. We have identified server is unreachable. We are attempting a server reboot.
