KumpeApps LLC - Notice history

Our hosting provider's entire Dallas data center is currently down. We are unable to roll over to backup servers as our home office is also down due to tornado damage and wide spread power outages. We are working with our hosting company to resolve the issue but power and internet outages at our home office is making it difficult. We appoligize for the inconvenience.

Our servers are back up with degraded performace. We are continuing to monitor the situation.

We have identified an issue with our Dallas data center. We are working with our hosting company to resolve the issue.

Issues have been identified with hosting company causing degraded performance. A ticket has been raised for them to look at the issue.

This issue is resolved. All servers are not back up and running stable.

The issue appears resolved. Monitoring for a few min to verify stability.

This incident has been resolved. Security keys were missing from our authentication server. This has been corrected and everything appears normal now.

We have restored Kumpe3D systems and are in progress of restoring the other BOTS. Credentials manager is back up and running but we are still working on restoring it's data.

Hosting company has reinstalled our server causing 100% data loss. Backups have bene restord but credential data was evidently not in our backup. Credential data will have to be manually restored then service tokens will have to be re-issued to all BOTS. This will take some time to complete.

Our BOT server is currently down due to a failed migration by our host provider. We are working with our host provider for a swift resolution. This will only affect automated background systems and internal applications.