KumpeApps LLC - Notice history

Issues have been identified with hosting company causing degraded performance. A ticket has been raised for them to look at the issue.

This issue is resolved. All servers are not back up and running stable.

The issue appears resolved. Monitoring for a few min to verify stability.

This incident has been resolved. Security keys were missing from our authentication server. This has been corrected and everything appears normal now.

We have restored Kumpe3D systems and are in progress of restoring the other BOTS. Credentials manager is back up and running but we are still working on restoring it's data.

Hosting company has reinstalled our server causing 100% data loss. Backups have bene restord but credential data was evidently not in our backup. Credential data will have to be manually restored then service tokens will have to be re-issued to all BOTS. This will take some time to complete.

Our BOT server is currently down due to a failed migration by our host provider. We are working with our host provider for a swift resolution. This will only affect automated background systems and internal applications.

We have confirmed the outage has been resolved.

The issue appears to be resolved. We are continuing to monitor services.

Our BOT server is now offline. Updated affected systems to reflect outage. We are still waiting for a response form our hosting provider on the degraded services.

We have identified that multiple servers are having the same issue at the same hosting provider. Furthermore our hosting provider's website appears to be experiencing the same issues. We have added the remaining servers in our network to this outage as well as it appears to be a data center or regional network issue. We have opened a ticket with our hosting provider to resolve the issue.

It has been identified that the CPU on our primary server is unloaded for unknown reasons. We are currently investigating this incident.