KumpeApps LLC - Notice history

All systems operational

99% - uptime

A Creative Collection - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

KumpeApps SSO - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Kumpe3D - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 97.60%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

UVT Web - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

KHome Portal - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
99% - uptime

Third Party: Unsplash → Image Service → CDN - Operational

Third Party: Unsplash → API - Operational

UVT for IOS - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

KKid - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

K-Meds - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
100% - uptime

Retool - Operational

Kumpe3D Kiosk - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

APIs - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

BOTs - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.50%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
99% - uptime

Primary Data Server - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Secondary Data Server - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.70%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

KumpeApps Email - Operational

96% - uptime
Aug 2024 · 98.30%Sep · 91.03%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

KumpeApps Credentials Manager - Operational

99% - uptime
Aug 2024 · 98.30%Sep · 98.02%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

No notices reported this month

Sep 2024

Mail Server Outage
  • Resolved
    Resolved

    This outage has been confirmed as resolved.

  • Monitoring
    Monitoring

    Data center issues have been corrected and will take 1-2hrs to replicate world-wide.

  • Update
    Update

    We are continuing to work on a fix for this incident. We have requested an update from our data center and are awaiting a response.

  • Update
    Update

    We are continuing to work on a fix for this incident. Our data center has reported the entire IP block our server is on is down. They have engaged their ISP for resolution.

  • Identified
    Identified

    We have identified that our server has lost data connectivity at the data center. We have verified the server is still running but it does not have data connectivity. We have engaged our data center to investigate.

  • Investigating
    Investigating
    We are currently investigating this incident.
Kumpe3D Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified issues with our credentials server and are working to resolve it as quickly as possible.

  • Investigating
    Investigating

    Kumpe3D APIs are down after system upgrade. We are currently investigating this incident.

Scheduled Maintenance 9/14/2024
  • Completed
    September 14, 2024 at 3:46 PM
    Completed
    September 14, 2024 at 3:46 PM

    maintenance is complete and most systems are now back up. Only Kumpe3D systems are down which will be put into outage mode.

  • Planned
    September 14, 2024 at 2:00 PM
    Planned
    September 14, 2024 at 2:00 PM

    We are planning for a scheduled maintenance 9/14/2024 from 9am CST until upgrades are complete which we estimate to be 11am CST. During this time we will be upgrading servers to apply security patches. This upgrade will be done on the servers live and should only effect systems for a few min at a time so actual down time should be minimal.

  • In progress
    September 14, 2024 at 2:00 PM
    In progress
    September 14, 2024 at 2:00 PM
    Maintenance is now in progress
Mail Server Outage
  • Resolved
    Resolved

    Resolved

  • Monitoring
    Monitoring

    Our hosting company has resolved the issue by changing our IP address. This appears to have resolved the issue but replication may take a couple of hours to replicate to all users.

  • Update
    Update

    We are continuing to work on a fix for this incident. Our hosting provider is still having issues with our block of IP addresses. We have requested they move us to a new IP block to restore service. This is not an ideal solution but it is better than nothing.

  • Update
    Update

    We are continuing to work on a fix for this incident. Our hosting company has identified the IP block we are in is not routing traffic properly. They are continuing to investigate with no ETR.

  • Identified
    Identified

    Server is unreachable. We have raised a ticket with data center.

  • Investigating
    Investigating
    We are currently investigating this incident.
Server Outage
  • Resolved
    Resolved

    This issue has been confirmed as resolved.

  • Monitoring
    Monitoring

    We identified large log files that were cleared. We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating
    We are currently investigating this incident.

Aug 2024

Major Server Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are continuing to work on a fix for this incident. We have confirmed the issue is with our hosting partner and they have engaged onsite technicians at the data center to investigate and resolve the issue. No ETA has been given at this time.

  • Identified
    Identified

    Unable to raise ticket with hosting provider due to their site is down too. Tried to fail-over to secondary server but evidently it is down as well.

  • Investigating
    Investigating

    Our primary server is currently down and our hosting company's website is not responding. We are working to identify the issue and restore service ASAP.

Mail Server Maintenance 8/10
  • Completed
    August 11, 2024 at 12:38 AM
    Completed
    August 11, 2024 at 12:38 AM
    Maintenance has completed successfully.
  • In progress
    August 10, 2024 at 11:27 PM
    In progress
    August 10, 2024 at 11:27 PM
    Maintenance is now in progress
  • Planned
    August 10, 2024 at 11:27 PM
    Planned
    August 10, 2024 at 11:27 PM
    We are planning for a scheduled maintenance during that time.
Mail Server Upgrade
  • Completed
    August 10, 2024 at 4:00 AM
    Completed
    August 10, 2024 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    August 10, 2024 at 1:00 AM
    In progress
    August 10, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    August 10, 2024 at 1:00 AM
    Planned
    August 10, 2024 at 1:00 AM

    We are planning for a scheduled maintenance during that time. During this time we will be upgrading our server for better security and for future capabilities of better SPAM filtering.

Server Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Secondary Data Server Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    Host company states it is a known issue they are working on a fix.

  • Investigating
    Investigating

    We are currently investigating this incident. All affected services have been automatically rolled over to primary server.

Aug 2024 to Oct 2024

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