KumpeApps LLC - Notice history

All systems operational

96% - uptime

A Creative Collection - Operational

96% - uptime
Apr 2024 · 98.31%May · 88.86%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

KumpeApps SSO - Operational

96% - uptime
Apr 2024 · 98.31%May · 88.86%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Kumpe3D - Operational

96% - uptime
Apr 2024 · 98.31%May · 88.86%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

UVT Web - Operational

96% - uptime
Apr 2024 · 98.31%May · 88.86%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

KHome Portal - Operational

96% - uptime
Apr 2024 · 98.31%May · 88.86%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024
99% - uptime

Third Party: Unsplash → Image Service → CDN - Operational

Third Party: Unsplash → API - Operational

UVT for IOS - Operational

98% - uptime
Apr 2024 · 99.47%May · 94.81%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

KKid - Operational

98% - uptime
Apr 2024 · 99.47%May · 94.81%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

K-Meds - Operational

98% - uptime
Apr 2024 · 99.47%May · 94.81%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024
100% - uptime

Retool - Operational

Kumpe3D Kiosk - Operational

96% - uptime
Apr 2024 · 98.31%May · 88.86%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

APIs - Operational

98% - uptime
Apr 2024 · 99.47%May · 95.36%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

BOTs - Operational

98% - uptime
Apr 2024 · 99.47%May · 95.36%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024
97% - uptime

Primary Data Server - Operational

96% - uptime
Apr 2024 · 98.31%May · 88.86%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Secondary Data Server - Operational

99% - uptime
Apr 2024 · 100.0%May · 98.15%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

KumpeApps Email - Operational

99% - uptime
Apr 2024 · 99.99%May · 97.91%Jun · 99.35%

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Apr 2024
May 2024
Jun 2024

KumpeApps Credentials Manager - Operational

99% - uptime
Apr 2024 · 99.97%May · 97.35%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Notice history

Jun 2024

Kumpe3D Maitenance
  • Completed
    June 23, 2024 at 3:00 AM
    Completed
    June 23, 2024 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    June 23, 2024 at 1:00 AM
    In progress
    June 23, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    June 23, 2024 at 1:00 AM
    Planned
    June 23, 2024 at 1:00 AM

    We are planning for a scheduled maintenance during Jun 22 from 8pm until 10pm. We only expect our site to be down for a couple of mins during this time but scheduled 2 hrs so we have time for unexpected issues. This will only affect Kumpe3D systems.

Data Center Maintenance 6/14
  • Completed
    June 14, 2024 at 7:30 AM
    Completed
    June 14, 2024 at 7:30 AM
    Maintenance has completed successfully
  • In progress
    June 14, 2024 at 6:30 AM
    In progress
    June 14, 2024 at 6:30 AM
    Maintenance is now in progress
  • Planned
    June 14, 2024 at 6:30 AM
    Planned
    June 14, 2024 at 6:30 AM

    We are planning for a scheduled maintenance during that time. We have been notified our Data Center will be performing maitenance to our servers during this time.

Mail Server Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. The fix may take 12hrs to take full effect for all users.

  • Identified
    Identified

    We have identified that our hosting provider changed our IP address without notice. We are working to update systems but the fix will take 12-24hrs to replicate world wide.

  • Update
    Update

    We are still investigating this incident. We have identified server is unreachable. We are attempting a server reboot.

  • Investigating
    Investigating
    We are currently investigating this incident.

May 2024

Data Center Outage- All servers down
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Our hosting provider's entire Dallas data center is currently down. We are unable to roll over to backup servers as our home office is also down due to tornado damage and wide spread power outages. We are working with our hosting company to resolve the issue but power and internet outages at our home office is making it difficult. We appoligize for the inconvenience.

  • Investigating
    Investigating
    We are currently investigating this incident.
Primary Server Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our servers are back up with degraded performace. We are continuing to monitor the situation.

  • Identified
    Identified

    We have identified an issue with our Dallas data center. We are working with our hosting company to resolve the issue.

  • Investigating
    Investigating

    We have recieved outage notices from our primary data server. We are currently investigating this incident.

Apr 2024

Server Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Issues have been identified with hosting company causing degraded performance. A ticket has been raised for them to look at the issue.

  • Investigating
    Investigating
    We are currently investigating this incident.
Emergency Maitnenance
  • Completed
    April 18, 2024 at 11:00 PM
    Completed
    April 18, 2024 at 11:00 PM
    Maintenance has completed successfully
  • Update
    April 18, 2024 at 10:11 PM
    In progress
    April 18, 2024 at 10:11 PM

    Primary server backup has completed. Primary servers should now remain stable. Secondary server update has started.

  • In progress
    April 18, 2024 at 10:00 PM
    In progress
    April 18, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    April 18, 2024 at 10:00 PM
    Planned
    April 18, 2024 at 10:00 PM

    Our secondary servers are out of sync. We will be performing maitenance to re-sync which will cause the primary server to be down for a couple min. We are scheduling a 1hr maitenance window but actual down time on primary servers should be minimal.

Primary Server Down
  • Resolved
    Resolved

    This issue is resolved. All servers are not back up and running stable.

  • Monitoring
    Monitoring

    The issue appears resolved. Monitoring for a few min to verify stability.

  • Identified
    Identified

    We recieved notification that our KumpeApps system is unresponsive. Upon further investigation our Primary Server and Bot Server both are down. A ticket has been opened with our hosting company for resolution.

Apr 2024 to Jun 2024

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