KumpeApps LLC - Notice history

All systems operational

99% - uptime

A Creative Collection - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

KumpeApps SSO - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

Kumpe3D - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

UVT Web - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

KHome Portal - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024
100% - uptime

Third Party: Unsplash → Image Service → CDN - Operational

Third Party: Unsplash → API - Operational

UVT for IOS - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

KKid - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

K-Meds - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024
100% - uptime

Retool - Operational

Kumpe3D Kiosk - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

APIs - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

BOTs - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024
99% - uptime

Primary Data Server - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

Secondary Data Server - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

KumpeApps Email - Operational

99% - uptime
Jun 2024 · 99.35%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

KumpeApps Credentials Manager - Operational

99% - uptime
Jun 2024 · 100.0%Jul · 99.99%Aug · 98.30%

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Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

Major Server Outage
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We are continuing to work on a fix for this incident. We have confirmed the issue is with our hosting partner and they have engaged onsite technicians at the data center to investigate and resolve the issue. No ETA has been given at this time.

  • Identified
    UTC
    Identified

    Unable to raise ticket with hosting provider due to their site is down too. Tried to fail-over to secondary server but evidently it is down as well.

  • Investigating
    UTC
    Investigating

    Our primary server is currently down and our hosting company's website is not responding. We are working to identify the issue and restore service ASAP.

Mail Server Maintenance 8/10
  • Completed
    August 11, 2024 at 12:38 AMUTC
    Completed
    August 11, 2024 at 12:38 AMUTC
    Maintenance has completed successfully.
  • In progress
    August 10, 2024 at 11:27 PMUTC
    In progress
    August 10, 2024 at 11:27 PMUTC
    Maintenance is now in progress
  • Planned
    August 10, 2024 at 11:27 PMUTC
    Planned
    August 10, 2024 at 11:27 PMUTC
    We are planning for a scheduled maintenance during that time.
Mail Server Upgrade
  • Completed
    August 10, 2024 at 4:00 AMUTC
    Completed
    August 10, 2024 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 10, 2024 at 1:00 AMUTC
    In progress
    August 10, 2024 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 10, 2024 at 1:00 AMUTC
    Planned
    August 10, 2024 at 1:00 AMUTC

    We are planning for a scheduled maintenance during that time. During this time we will be upgrading our server for better security and for future capabilities of better SPAM filtering.

Server Outage
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

Secondary Data Server Degraded Performance
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Host company states it is a known issue they are working on a fix.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. All affected services have been automatically rolled over to primary server.

Jul 2024

Mail Server Maintenance
  • Completed
    July 21, 2024 at 4:31 PMUTC
    Completed
    July 21, 2024 at 4:31 PMUTC

    Upgrade has completed successfully. If you have issues with mobile devices send email to reseteas@automation.kumpedns.us and try again in 1min.

  • In progress
    July 21, 2024 at 4:00 PMUTC
    In progress
    July 21, 2024 at 4:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 21, 2024 at 4:00 PMUTC
    Planned
    July 21, 2024 at 4:00 PMUTC

    We are planning for a scheduled maintenance Sunday Jul 21. Downtime should be minimal.

All Servers Down
  • Resolved
    UTC
    Resolved

    Issue has been resolved and servers appear stable

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Jun 2024

Kumpe3D Maitenance
  • Completed
    June 23, 2024 at 3:00 AMUTC
    Completed
    June 23, 2024 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    June 23, 2024 at 1:00 AMUTC
    In progress
    June 23, 2024 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 23, 2024 at 1:00 AMUTC
    Planned
    June 23, 2024 at 1:00 AMUTC

    We are planning for a scheduled maintenance during Jun 22 from 8pm until 10pm. We only expect our site to be down for a couple of mins during this time but scheduled 2 hrs so we have time for unexpected issues. This will only affect Kumpe3D systems.

Data Center Maintenance 6/14
  • Completed
    June 14, 2024 at 7:30 AMUTC
    Completed
    June 14, 2024 at 7:30 AMUTC
    Maintenance has completed successfully
  • In progress
    June 14, 2024 at 6:30 AMUTC
    In progress
    June 14, 2024 at 6:30 AMUTC
    Maintenance is now in progress
  • Planned
    June 14, 2024 at 6:30 AMUTC
    Planned
    June 14, 2024 at 6:30 AMUTC

    We are planning for a scheduled maintenance during that time. We have been notified our Data Center will be performing maitenance to our servers during this time.

Mail Server Outage
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. The fix may take 12hrs to take full effect for all users.

  • Identified
    UTC
    Identified

    We have identified that our hosting provider changed our IP address without notice. We are working to update systems but the fix will take 12-24hrs to replicate world wide.

  • Update
    UTC
    Update

    We are still investigating this incident. We have identified server is unreachable. We are attempting a server reboot.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Jun 2024 to Aug 2024

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